Welcome to Sonadei.

Customer Service

Shipping & Delivery
Sonadei, LLC ships your order via the United States Postal Service. You can view the estimated shipping cost from your shopping cart page before checking out. We offer multipe USPS rate options based on your Domestic or International address.

Your order can take up to ten business days to ship. However, normal shipping time is typically four business days. Once shipped, please allow approximatly three business days for Domestic delivery and approximatly five for International delivery.
Privacy & Security
Sonadei is committed to ensuring that your privacy is securly protected. Please view our Privacy Policy here.
Returns & Replacements
All Returns must be postmarked within 15 days from the shipped date.

The apparel item(s) must be unworn, with tags intact, and must be accompanied by the original invoice. Please note that refunds are available by mail only.

Refund is available for Online purchase only if returned by mail.

1) Download and complete the "Return Form" by listing the return reason and items to be returned. Retain a copy of the original order invoice for your records.
2) Pack and seal your return merchandise securely (in the original package if possible) and include the completed "Return Form."
3) Please note that a Return Label is not pre-paid, therefore, you will be responsible for the shipping charge.
4) Mail the package to: Sonadei, LLC
5) When returning by mail, allow 2-3 weeks from the shipping date for return to be recieved.
6) Once Sonadei, LLC has recieved your return, allow up to 30 days to recieve your refund check by mail.
Ordering
We make placing an order easy! You can choose to create a full account to be used again later on, or you can checkout as a guest. Either way your purchase experience will be smooth and manageable.
Payment, Pricing & Promotions
Sonadei, LLC accepts Credit, Debit Card, PayPal payments and physical Checks mailed to our address.
Viewing Orders
Once you have placed your order(s) you can view it's status at any time here. You will be able to print your order(s) information to keep for your records as well.
Updating Account Information
Once you have created an account with us you will be able to log in and update and modify your information at any time here.